Looking after our customers on the front line

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Looking after our customers on the front line

In a world where social distancing is paramount, essential businesses now have the option to continue trading and taking card payments without any unnecessary contact with customers.

A Card Not Present (CNP) transaction allows businesses to take payments via their existing terminal without the cardholder or the actual card being physically present, which allows businesses to take payments at a distance, keeping the cash flowing and protecting staff and customers alike.

This feature is available to organisations who are deemed essential during these times, and fall into the following categories:

Doctors
Pharmacies
Fast food restaurants (including restaurants who have closed their doors but are offering takeaway and delivery services)
Grocery stores, newsagents and butchers

This feature will allow thousands of business to continue trading during these challenging times as it makes it much easier for customers to pay for products and services when venturing out isn’t an option.

Now that restaurants have all had to close their doors, many are adapting to the current climate and offering a delivery service.

For those of you already have a card terminal and are considering delivery as an option so you can continue trading, the new CNP feature couldn’t be easier to use. It allows you to take payment details over the phone which you just enter into your terminal – simple!

Click here for step by step instructions about using the CNP feature on your terminal, and to find out whether you qualify for this functionality.

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Referral Terms and Conditions

1. Our refer a friend offer is available to existing Card Saver customers who provide a successful referral to Card Saver of a new customer incorporated in the United Kingdom or Republic of Ireland who take services consisting of Card Saver acquiring, Card Saver terminals or Card Saver gateway (the “qualifying services”) and subject to the criteria, exclusions and limitations below. Each successful referral in accordance with these terms shall be entitled to £100 or £150 if referral is submitted before Valentine’s Day 2020 (14th February 2020).

2. This offer is only available until for an unlimited time however this can be amended or withdrawn at Card Saver’s discretion. 

3. The referrer must not be an employee or owner of the business being referred. 

4. The referred customer must be an entity that has never had a facility with Card Saver.

5. Card Saver’s standard account opening procedures will apply and your friend will need to be accepted as a new customer of Card Saver (which shall be at Card Saver’s sole discretion). Terms and conditions apply to all Card Saver services.

6. A successful referral is defined as a business live with Card Saver using the qualifying services and where direct debit payment authorities are in place for both the existing and referral customer.

7. If you pass the contact details of the referral to Card Saver, you are confirming that you have the referral customer’s permission to do so. You consent to us using your name and contact details to verify you as the referrer of your friend and in any communications we may have with your friend and to pass these details to any third parties.

8. Provided that the terms are complied with, Card Saver will contact you directly by email for the £150 payment to be sent to you.  We will endeavour to send this within 30 days of us being satisfied that the criteria herein for a successful referral have been met.  The £150 will be sent to the email address provided in your application form but will only be issued in the name of your business and not to an individual employed by your business.

9. This referral offer cannot be combined with any other promotional offer.

10. The issue of the money is conditional of the referral merchant retaining Card Saver services at the time of issue. If Card Saver is required to terminate services or does not accept the referral merchant’s application, no money will be issued.

11. Card Saver reserves the right to amend, suspend or withdraw the ‘Referral Road Scheme’ at any time for any reason. The offer is non-transferable and may be revoked at any time for any reason. The rules to the ‘Referral Road Scheme’ may be changed without notice and at the sole discretion of Card Saver.

12. Card Saver reserves the right to refuse a claim of the £150 if it has reasonable grounds to believe that there has been a breach of these terms and conditions, a misuse of our intellectual property rights including Card Saver trademarks and/or materials, any misrepresentation; abuse of the Referral Road promotion; or any illegal or criminal activity including fraud in connection with this offer. 

13. These terms shall be governed by and interpreted within the laws of England and Wales.